Shipping & Delivery Policy
Thank you for choosing VeeVee Infotech. This Shipping & Delivery Policy explains how our products and services are delivered to customers.
Nature of Products & Services
VeeVee Infotech primarily deals in software products, software licenses, cloud services, integrations, and customization services related to accounting and ERP solutions such as Tally, Odoo, and other business applications.
As our offerings are intangible digital services, there is no physical shipment involved.
Mode of Delivery
- All software deliverables, licenses, activation details, customization outputs, reports, documents, and credentials are delivered electronically.
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Delivery is handled through:
- Remote access
- Cloud access / Online portals
- Download links (where applicable)
No courier, postal, or physical delivery methods are used.
Payment Terms
- 100% advance payment is mandatory before initiating any delivery, development, customization, or service activation.
- No work, license activation, or service deployment will begin until full payment is received and confirmed.
Delivery Timeline
- Delivery timelines vary based on the type of product or customization scope.
- Standard software licenses or services are usually delivered within 1–3 working days after payment confirmation.
- Customization, integration, or development services will be delivered as per the mutually agreed timeline mentioned in the quotation, proposal, or email communication.
Any delays due to incomplete requirements, delayed approvals, or third-party dependencies will be communicated accordingly.
Shipping Charges
- Since all products and services are delivered digitally, no shipping charges are applicable.
Service Activation & Access
- Software activation, cloud access, or service enablement details will be shared only to the registered email ID provided by the customer.
- Customers are responsible for ensuring the correctness of their email address and contact details.
Non-Delivery Scenarios
VeeVee Infotech shall not be held responsible for delivery issues caused by:
- Incorrect or inactive email IDs provided by the customer
- Spam or junk mail filtering
- Network or server issues on the customer’s side
- Delay in customer approvals or requirement clarifications
Changes to This Policy
VeeVee Infotech reserves the right to modify this Shipping & Delivery Policy at any time without prior notice. Changes will be updated on this page.
Contact Us
For any questions related to delivery or shipping, please contact us at:
Email: info@veeveeinfotech.com
Company Name: VeeVee Infotech